Terms and conditions of sales


This statement is our terms and conditions of sales for MindSet Magazine. Please read it carefully before subscribing or ordering single copies. If for any reason, you do not agree with these terms and conditions please do not complete your order or subscribe to our magazine or website. In using our website, please note that you are agreeing to abide by our website terms of use.

For further information, or any questions regarding this statement, email: info@mindsetmagazine.co.uk

If you are a paying subscriber receiving a quarterly issue of MindSet Magazine you are confirming your subscription once your payment has been processed resulting in your contract being formed.

You will receive confirmation of your subscription and/or payment via email within 14 days of agreeing to subscribe.

We reserve the right to not accept or process or fulfil the order, and a validation check will be carried out by us to check your identity and the bona fides of the order. If, for any reason, we are unable to process payment authorisation by your card issuer, or if we are unable to accept the order, we will notify you. If payment has already been processed, we will refund it to your payment card in full.


If you are subscribing to receive a hard copy of MindSet Magazine we will deliver the magazine(s) to the address given when you place the order. Any order placed will commence with either the current or the next issue, subject to availability and the product selected, so please allow up to 90 days to receive your first issue.

If ordering single hard copies of the magazine we will deliver the magazine(s) to the address given when you place the order. Please allow up to 14 days for delivery.

You agree that we are not responsible if you have given us the incorrect or incomplete address for delivery. You also agree that we will not refund the cost of any distributed magazine(s) that are delivered to the incorrect address given.

We ask that you notify us immediately if you move address so we can update your subscription delivery details.

You may not sell or authorise for sale or authorise others to sell the Magazine(s) delivered to you, in whole or in part. You acknowledge that as between us and you, all intellectual property rights in the Magazine and/or any part of it, are owned exclusively by us throughout the world for the full period of copyright.


We will not be held liable for any delay of delivery or non-delivery of the Magazine as a result of the following circumstances:

(i) Where payment has been refused via your card issuer and/or we are unable to process payment.

(ii) Where a delay or failure or failure to publish is due to unforeseen circumstances out of our control, or the control of our agents. This includes, but is not restricted to: postal strikes, labour disputes or malicious damage involving employees, strikes, legislative constraints, failure of transport infrastructure, failure of telecommunication links, utilities failure, fire, flood, government act, act of God.


Where the minimum term of a 12-month subscription is ordered, cancellations are not permitted until the end of such period, nor is part cancellation or reimbursement of cost of issues not yet sent to you. However, we allow an initial cancellation period of subscription within 14 days of formation of this contract. To cancel your subscription, please:

1) email: info@mindsetmagazine.co.uk

and provide the reason for cancellation. You will receive a full refund, made in sterling. Your card provider may charge a fee to convert this back to your local currency.


Prices are clearly displayed online at www.mindsetmagazine.co.uk/shop

For subscriptions:

The prices include delivery charge and VAT (where applicable). You will make a one-off payment for a 12-month term within 7 (seven) days of formation of your contract. We reserve the right to increase or decrease our pricing at any time, and will occasionally run reader offers and events promotions at a reduced price to attract new subscriptions (“Reduced Price Sales”).

The price which you agreed to for the 12-month subscription at that particular time is the price you are contracted at, and will not be increased or decreased for you during that 12-month period. You agree that you are not entitled to any refund of the subscription cost initially agreed in relation to Reduced Price Sales.

This subscription will automatically renew on a yearly basis, unless you notify us not less than 30 (thirty) days in advance of the annual renewal date that you no longer wish to subscribe. Your subscription can also be cancelled through the ‘My Account’ area on the website. We will also notify you at this time of any changes in price for the next annual subscription period.

If, for any reason, an error has occurred in terms of pricing you are offered for your order, we will notify you immediately. You will need to contact us to reconfirm the order, and if we are unable to contact you, it will be cancelled. If payment is taken incorrectly and processed twice, we will refund you the additional payment made.

For sales of single copies:

Prices exclude delivery but include VAT (where applicable).


If you are not over 16 years of age or not using your own payment card, you must ask permission of the credit/debit card holder. By submitting payment, you are representing that you have obtained the express prior permission of the credit/debit card holder.


Our liability to you in the event of any edition of the magazine being lost in despatch by us shall, at our discretion, be limited to replacement of the missing issue.

We confirm that the magazine shall match the description of the product you purchased and that we will deliver the magazine to you using reasonable care and skill and within a reasonable period of the publication of each issue of the magazine.

To the extent permitted by law, we exclude all other liability to you. Our exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence or that of any of our employees or agents.


We use the personal and transactional information you supply to us to fulfil your subscription order.

With your consent, we may send you emails about our content, products, or services that could be of interest to you.

We will only hold your data for as long as is necessary for us to fulfil your subscription. We offer withdrawal of consent and deletion of your data at any time upon your request.

You have the right to ask for a copy of the information that MindSet Magazine holds about you.


We confirm that we use reasonable efforts to ensure that purchasing your subscription through us is completely safe and secure, but we shall not be responsible for any loss of data or any other loss in the event that such security is compromised. In particular, we will not be liable to you for any losses you may suffer as a result of unauthorised access by a third party to the personal or payment information you provide us. It is your responsibility to ensure the security of your own credit/debit card details to avoid unauthorised use by a third party.


We keep these terms under regular review. We reserve the right to modify it at any time so would encourage you to regularly review it. Changes and clarifications will take immediate effect upon their posting to the website. If we make material changes to these terms, we will notify you here that it has been updated. Once we have communicated any such changes by email, or by updating our terms and conditions online you will automatically be bound by the revised terms and conditions.


If the magazine changes frequency (so that the intervals between editions are longer than quarterly), we will honour the number of issues that were originally due to you when the contract was formed.


These terms and conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts, notwithstanding the jurisdiction where you are based.


If you would like to contact us about your subscription, register a complaint or would like further information about this statement or any information on our website please email: info@mindsetmagazine.co.uk

We obtain your details when you use our website, for example, when you download the latest edition of our magazine, contact us about our products/services or if you subscribe to MindSet magazine and/or our e-Newsletter. We also may collect your details upon meeting at an event, or within a phone call, where you consent to us doing so.


The personal data we collect from you may include: your name, address, email address, contact number(s) and IP address. We also may collect information from you surrounding your ‘area of interest(s)’ this includes what content/services that are of interest to you, as well as pages you have visited on our website.


We may use your information to:

  • Complete any subscription requests to MindSet magazine
  • Complete any advertising requests on MindSet magazine (anonymised)
  • Complete any press release requests on MindSet magazine (anonymised)
  • Send you relevant content updates that you have requested, and may be of interest to you
  • Send you relevant products/services that you have requested, and may be of interest to you
  • Invite you to an event that you have requested, and may be of interest to you
  • Seek your views/comments on the services that we provide
  • Request that you update your preferences
  • Notify you of changes to our services
  • Process a job application
  • Process a comment on our content


We will not sell or rent your information to third parties, nor will we share your information with third parties for marketing purposes.

Where you have consented to us doing so, we may occasionally send e-Communications to you, or advertise third parties services via our own website, e-Communications or magazines however your details are not then shared.

Third party service providers working on our behalf: service providers, agents or subcontractors may be given your information for the purpose of completing tasks and providing our services to you on our behalf. When we use third party service providers, we will only disclose information that is relevant and vital to completing the requested task in order to deliver the agreed service. To ensure that your data is protected when working with third party service providers we have a contract in place that requires them to securely handle your data and doesn’t allow them to use your information for theirs or any other company or individual’s marketing purposes.

When you subscribe to MindSet magazine, providing you are requiring a paid subscription, your payment is processed by a secure payment provider. If you have any questions regarding our provider, please contact us.

We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment. By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.

Data is owned by MindSet Magazine and kept securely. In the instance that MindSet Magazine was to be sold in its entirety or by individual asset, merged with another company, was legally required to disclose or share your personal data to comply with any legal obligation or otherwise restructured we will take all necessary steps with the aim of ensuring your data is protected.


Under the GDPR, you have the right to:

  • request access to, deletion of or correction of, your personal data held by us at no cost to you;
  • request that your personal data be transferred to another person (data portability);
  • be informed of what data processing is taking place;
  • restrict processing;
  • to object to processing of your personal data; and
  • complain to a supervisory authority.


In the event that we use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on you, you have the right to challenge to such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from us.

The right described above does not apply in the following circumstances:

  • the decision is necessary for the entry into, or performance of, a contract between you and us;
  • the decision is authorised by law; or
  • you have given your explicit consent.

Where we use your personal data for profiling purposes, the following shall apply:

  • Clear information explaining the profiling will be provided, including its significance and the likely consequences;
  • Appropriate mathematical or statistical procedures will be used;
  • Technical and organisational measures necessary to minimise the risk of errors and to enable such errors to be easily corrected shall be implemented; and
  • All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.


We keep this policy under regular review. We reserve the right to modify it at any time so would encourage you to regularly review it. Changes and clarifications will take immediate effect upon their posting to the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it and/or disclose it and your choices.


If you would like to: access, correct, amend or delete any information that we have about you, register a complaint or would like further information about this statement or any information on our website please email: info@mindsetmagazine.co.uk

We will use our best efforts to negotiate in good faith and settle any disputes.